--- title: Insights | 3 Tree Tech (2) description: (2) --- [Skip to content](https://insights.3treetech.com/news/page/2#main-content) ![3 Tree Tech Logo](https://insights.3treetech.com/hs-fs/hubfs/3%20Tree%20Tech%20Trees.png?width=5454&height=3126&name=3%20Tree%20Tech%20Trees.png) Open main navigation Close main navigation - [Contact us](mailto:info@3treetech.com) [Contact us](mailto:info@3treetech.com) # Blog Lorem ipsum dolor sit amet, consectetur adipiscing elit. [![](https://insights.3treetech.com/hubfs/Imported_Blog_Media/long-scary-call-center.png)](https://insights.3treetech.com/news/2024-cx-trends) [CX](https://insights.3treetech.com/news/tag/cx) ## [2024 CX Trends](https://insights.3treetech.com/news/2024-cx-trends) [Tech Scout](https://insights.3treetech.com/news/author/tech-scout) 12/7/23, 12:00 AM What 2024 CX Trends should we expect. What tech will drive CX forward? We asked CX tech executives i... 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[Read more](https://insights.3treetech.com/news/challenges-implementing-sase) [![](https://insights.3treetech.com/hubfs/Imported_Blog_Media/evil-IT.jpg)](https://insights.3treetech.com/news/getting-the-cto-to-adopt-cx-technology) [CX](https://insights.3treetech.com/news/tag/cx), [Security](https://insights.3treetech.com/news/tag/security) ## [Are CTOs the CX bad guy?](https://insights.3treetech.com/news/getting-the-cto-to-adopt-cx-technology) [Tech Scout](https://insights.3treetech.com/news/author/tech-scout) 10/19/23, 12:00 AM New tools to enhance customer experience (CX) can come with baggage. While well-intentioned CX leade... [Read more](https://insights.3treetech.com/news/getting-the-cto-to-adopt-cx-technology) [![](https://insights.3treetech.com/hubfs/Imported_Blog_Media/hacker-running-w.jpg)](https://insights.3treetech.com/news/defend-against-double-extortion) [Security](https://insights.3treetech.com/news/tag/security), [News](https://insights.3treetech.com/news/tag/news) ## [How to defend against double extortion](https://insights.3treetech.com/news/defend-against-double-extortion) [Jacob Friedman](https://insights.3treetech.com/news/author/jacob-friedman) 10/13/23, 12:00 AM Imagine someone locking you out of your own house, digging through your sensitive documents, and thr... [Read more](https://insights.3treetech.com/news/defend-against-double-extortion) [![](https://insights.3treetech.com/hubfs/Imported_Blog_Media/customer-on-phone.jpg)](https://insights.3treetech.com/news/how-to-integrate-cx-systems) [CX](https://insights.3treetech.com/news/tag/cx) ## [How to integrate CX systems with AI. It's already happening.](https://insights.3treetech.com/news/how-to-integrate-cx-systems) [Tech Scout](https://insights.3treetech.com/news/author/tech-scout) 10/5/23, 12:00 AM CXOs, the struggle is real. Your app and website know the customer and provide a tailored experience... [Read more](https://insights.3treetech.com/news/how-to-integrate-cx-systems) [Security](https://insights.3treetech.com/news/tag/security), [News](https://insights.3treetech.com/news/tag/news) ## [Jacob Friedman interviewed on CISO Insights by Aphinia](https://insights.3treetech.com/news/jacob-friedman-aphinia-podcast) [Jacob Friedman](https://insights.3treetech.com/news/author/jacob-friedman) 9/25/23, 12:00 AM As a featured guest on the The CISO Insights podcast Jacob Friedman told of his first unpleasant exp... [Read more](https://insights.3treetech.com/news/jacob-friedman-aphinia-podcast) [![](https://insights.3treetech.com/hubfs/Imported_Blog_Media/eric-skeens-the-edge-by-sse-forum.jpg)](https://insights.3treetech.com/news/the-edge-podcast-sse-forum) [News](https://insights.3treetech.com/news/tag/news), [Telecom](https://insights.3treetech.com/news/tag/telecom), [5G](https://insights.3treetech.com/news/tag/5g) ## [CEO, Eric Skeens Interviewed On The Edge Podcast](https://insights.3treetech.com/news/the-edge-podcast-sse-forum) [Tech Scout](https://insights.3treetech.com/news/author/tech-scout) 9/20/23, 12:00 AM What’s the point of 3 Tree Tech? Our CEO, Eric Skeens was invited onto the The Edge Podcast by the S... [Read more](https://insights.3treetech.com/news/the-edge-podcast-sse-forum) [![](https://insights.3treetech.com/hubfs/Imported_Blog_Media/death-spiral-scaled.jpg)](https://insights.3treetech.com/news/2023-state-of-customer-experience) [CX](https://insights.3treetech.com/news/tag/cx) ## [2023 Report: The state of customer experience (CX)](https://insights.3treetech.com/news/2023-state-of-customer-experience) [Tech Scout](https://insights.3treetech.com/news/author/tech-scout) 9/12/23, 12:00 AM In early 2022, customer patience with pandemic-era excuses ended. Entering the 4th quarter of 2023, ... 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